Know OUR
Client Love
Five Reasons why our client's love us!
It’s no secret that we love and appreciate our clients, but here’s five reasons why they continue to choose BONITA CASA.
1. We are friendly
We pride ourselves on our down-to-earth and honest approach to supporting our clients when it comes to taking care of their homes. Creating personable relationships with our clients is a must, as it provides trust and deepens our connection to them. Our business philosophy has always been to place people at the centre of all our services.
2. We understand your needs
We understand the needs of the clients we support by getting to know them. As we work with our clients, it is imperative that we have conversations and seek feedback on what they do and do not like, to ensure that we alter our services to cater to their needs where required. This allows us to understand exactly what they want and how to help them achieve it. Additionally, we regularly check in with our clients to inform them on how things are progressing or what the next steps are. By working together with our clients – we build rapport and trust. At the end of the day, we take pride in helping our clients and are grateful that they accept our guidance and advice.
3. We offer personalised services
Everyone’s lifestyle requirements are different, which is why personalised plans are developed to ensure that the services we provide meet our clients unique needs. Our flexible approach means that we can adapt our services to support our clients and working with them through a plan means we can identify their goals, emotions, and successes to meet the uniqueness of their lifestyle requirements.
4. You believe in us
We wouldn’t be considered a nurturing and caring business if it weren’t for the clients and the homes that we support. Not only do we love hearing from our long time clients, but we also love getting to work with new ones! Whether it’s through word of mouth or because they’ve seen our work, it is important to us that our clients believe in our capabilities. Positive feedback, testimonials and referrals also warm our hearts. Not only does it make us feel like everything is worthwhile, but it also drives us to provide better services for them.
5. We share the same passion
BONITA CASA is grateful that we get to spend our days enjoying what we do. That wouldn’t happen without one major player: our homeowners! Those in other industries may not be as lucky when it comes to clients, but we most certainly are. Interacting with women who see the importance of our work makes our job very rewarding. We are surrounded by women who have a defined purpose, admirable goals and are passionate about empowering themselves and others.
We are thankful to be a part of an incredible community and we continue to be inspired by our clients, collaborators and our instagram followers. We asked them the reason why they love BONITA CASA and have received inspiring feedback. Here are some of the amazingly beautiful responses we have received, that provide some insight into why we continue to support those who love and support us back.
"Many words that come to mind are caring, trustworthy, reliable and honest."
“From the first time I met Naomi, I felt totally at ease with her. Naomi has been cleaning for me now for a few months and all I can say is that she is fantastic. Many words that come to mind are caring, trustworthy, reliable and honest. She is a beautiful person and I trust her implicitly in my home while I am out, and also with my fur babies. I love that she uses lots of organic and natural products and the house always feels and smells lovely and clean when I get home. I would highly recommend Naomi, and already have recommended her to some of my friends. She is not just a cleaner, she really cares about helping me and making life easier for myself and the family and I now count her as a friend. Thank you, Naomi, for everything.”
– NC
"My favourite day of the week is the day Naomi is here to apply her skills"
“Naomi is the absolute best cleaner that we have welcomed into our home earlier this year. Her attention to detail and very high standards leaves your home sparkling and smelling divine. Nothing nicer than walking into a home that smells absolutely amazing. Naomi takes her profession very seriously using her preferred products and equipment. I cannot recommend Naomi’s services highly enough and guarantee you will not be disappointed. My favourite day of the week is the day Naomi is here to apply her skills.”
– Debb
"Did you ever wish for a cleaning fairy to wave their magic wand throughout your home!"
“Did you ever wish for a cleaning fairy to wave their magic wand (or feather duster) throughout your home? After a visit from Naomi, our home smells fresh, our sheets changed, our floors are sparkling and there’s no fighting over who is going to clean the toilets with my husband!”
– AB
" I was blown away by the warmth and care of Naomi and her team"
“I was gifted a beautiful 6-week Bonita Casa Package by my sister. What a wonderful treat it was. I had just had major back surgery and with 3 growing boys, I was really going to struggle in the house.
I was blown away by the warmth and care of Naomi and her team. From fresh flowers to a sparkling clean house.
I loved that everything smelled and felt just so beautiful at a time when life seemed so difficult. Thank you again, Naomi, I will be booking you in yearly as a special treat just for me.”
– Kate
"Additional bonus is to have someone in my personal space who is caring, friendly and efficient"
“I cannot recommend BONITA CASA highly enough. The best professional clean I have ever had. My expectations are always exceeded and an additional bonus is to have someone in my personal space who is so caring, friendly and efficient.”
– SE
“Naomi’s presence in our home has been integral to my healing process. Her heartfelt cleaning expertise is not just her immaculate eye for detail, determined scrubbing ( I now have the cleanest shower screen ever), use of essential oils and organic products but also extends to include a nurturing component”
“Naomi first started looking after my home when I was working full-time and extremely time poor. Thursdays became my favourite day of the week as I knew when I returned home after Naomi had visited, what awaited me was not only a sparkling home but evidence of her caring touches. I would be greeted with the aroma of essential oils, freshly laundered towels smelling like peppermint placed on beds, greenery picked from my garden and placed in vases on my coffee table, table lamps would be turned on and house plants watered. All of these touches combined to provide a sanctuary from which the stresses of the day would disappear and made coming home a magical, relaxing experience.
When I was diagnosed with breast cancer this year a beautiful work colleague, aware of how highly I rated my Thursdays and knowing that I would be financially and physically impacted by my diagnoses, presented me with a special gift …… she had paid for my housekeeping for 5 weeks.
Naomi’s presence in our home has been integral to my healing process. Her heartfelt cleaning expertise is not just her immaculate eye for detail, determined scrubbing (I now have the cleanest shower screen ever), use of essential oils and organic products, but also extends to include a nurturing component and so …. Naomi has become like family to us, a trusted friend and confidant who leaves a little piece of her heart behind every time she leaves.”
Let BONITA CASA Show You Some Love!
We seriously count our lucky stars that we get to work with such diverse individuals. No home we visit is ever the same and we wouldn’t have it any other way! If you’re ready to show your home some love, let BONITA CASA be part of the process.
Our clients are the reason why we enjoy what we do and we are excited to watch old and new relationships flourish and bloom!
